knowledge

Where can I follow my AOI machine order status?

Once your order leaves our warehouse, it's handled by a carrier that may provide tracking information until you get AOI machine. In case you have any further questions...

Where can I follow my AOI machine order status?

Is installation service provided for AOI machine ?

Yes, the installation of AOI machine is included in the service system Shenzhen ChiKin Automation Equipment Co. , Ltd provides. It is mainly offered by our mechanical...

Is installation service provided for AOI machine ?

How about AOI machine after-sales service?

Shenzhen ChiKin Automation Equipment Co. , Ltd has a well developed service and spare parts division that helps ourselves to successfully handle the pre and post...

How about AOI machine after-sales service?

Are there services after AOI machine installation?

Yes, there are. Shenzhen ChiKin Automation Equipment Co. , Ltd, as a customer-oriented and service-based manufacturing company, has set up a Customer Service Department...

Are there services after AOI machine installation?

What services are offered for AOI machine?

Shenzhen ChiKin Automation Equipment Co. , Ltd provides multiple services for customers mainly including after-sales service, installation service and so on. We...

What services are offered for AOI machine?

Are we informed about AOI machine weight and volume after shipment?

Shenzhen ChiKin Automation Equipment Co. , Ltd provides the weight and quantity after the dispatch of AOI machine. If you do not get it, then please contact our customer services...

Are we informed about AOI machine weight and volume after shipment?

Can our logo or company name be printed on AOI machine?

As for all our AOI machine, the customerized logo is available. We provide professional design and production of high-grade products and customized services. We...

How can I track my AOI machine?

Shenzhen ChiKin Automation Equipment Co. , Ltd provides tracking numbers for all shipments. This will allow you to track their location. If you have not received...

How can I track my AOI machine?

What port of loading available for AOI machine?

We strategically choose the port located close to our factory. Considering the proximity first, we can cut down the transportation cost. Also, the port we choose...

What port of loading available for AOI machine?

What to do if AOI machine is damaged during shipping?

Shenzhen ChiKin Automation Equipment Co. , Ltd makes every effort to protect the product from damage, but it cannot be fully guaranteed. If you find any damage,...

What to do if AOI machine is damaged during shipping?

What to do if it is incomplete AOI machine delivery?

If your order is missing any items or parts, please let us know as soon as possible. Shenzhen ChiKin Automation Equipment Co. , Ltd is committed to your satisfaction...

What to do if it is incomplete AOI machine delivery?

What should I do once I receive AOI machine imperfections?

We take pride in our products, and we ensure you all AOI machine receive serious QC test before shipping. Yet if the last thing we expect happened, we will either...

What should I do once I receive AOI machine imperfections?

Where to get help if AOI machine gets problem during the use?

After identifying the problems of AOI machine, Shenzhen ChiKin Automation Equipment Co. , Ltd will arrange the most professional after-sales team to help you. By...

Where to get help if AOI machine gets problem during the use?

Can we arrange the AOI machine shipment by ourselves or by our agent?

If you want to organize the AOI machine shipments, then please contact us. Shenzhen ChiKin Automation Equipment Co. , Ltd comprehends that in relation to transport...

Can we arrange the AOI machine shipment by ourselves or by our agent?

What kind of packing is provided for AOI machine?

Shenzhen ChiKin Automation Equipment Co. , Ltd has some general packaging guidelines that can help you prepare your package for shipping. For more information, please...

What kind of packing is provided for AOI machine?

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